Order Terms and Conditions
1. Your initial deposit reserves your event date. A deposit (50% of the total order) must be made within 48 hours to reserve the date.
2. We must receive the balance by the due date indicated, or the contract is null and void, and the deposit will not be refunded.
3. Your final payment date is the final date for any changes in the cake's size, style, or flavors. Any changes requested after this date cannot be guaranteed and may be subject to additional charges.
4. Inspiration. Thanks tons for bringing those inspo pictures! They're just that - inspiring. But your cookies may not be perfect replicas - we'll try to keep it close.
5. While I can't accommodate all last-minute orders, I will try my best. Orders placed with a turnaround time of under 14 days will require a rush fee of $20
6. All prices are subject to change. Prices are often dictated by ingredients costs. I'm always trying to provide the best-tasting treats to my clients. This also means I can't honor old pricing (because the local grocery store won't keep their old flour prices - darn it).
7. Copyrighted images (think Star Wars and Peppa Pig) are protected, and I won't be able to replicate them baked goods. We can make a similar color palette,
8. Pictures are worth a thousand words. But they're not always accurate. Colors and lighting in photos may differ slightly from what you end up with. Also - cookies in photographs may not be true to size.
9. Delivery and setup depending on the venue's location and will be stipulated in the final price.
10. We are not responsible for any damage to the cake after the setup is complete. You are responsible for providing an appropriate and secure table and environment for the cake(s). Cakes are heavy and require a sturdy table and an optimal room temperature of 70 degrees Fahrenheit or below.
11. If an outside source provides flowers, we will place them for an additional fee. You acknowledge that fresh flowers are not a food product and may contain pesticides, insects, dirt, or other contaminants.
12. If you or your representative elects to pick up and set up the cake, you assume all liability and responsibility for the condition of the cake once it leaves our possession.
13. On occasion, we will photograph our cakes and reserve the right to use any photographs for display or promotion without compensation to you.
14. Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless from allergic reactions.
15. Performance of this agreement is contingent upon our ability to complete the Agreement. It is subject to labor disputes or strikes, accidents, Acts of God, and other causes beyond our control.
16. Refund Policy: Cancellation for any reason made 14 days before pick up will be refunded in full. Orders canceled seven (7 or greater up to 13) days before pick up will be refunded 50% of the payment made. Orders canceled within less than seven (6 or fewer) days will not be refunded and can be rescheduled based on availability.
Terms and Conditions
Welcome to Frosted Spirit!
These terms and conditions outline the rules and regulations for using The Frosted Spirit's Website, located at thefrostedspirit.com.
By accessing this website, we assume you accept these terms and conditions. Do not use Frosted Spirit if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: "Client", "You," and "Your" refers to you, the person who logs on to this website and is compliant with the Company’s terms and conditions. "The Company", "Ourselves," "We," "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of the United States. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they are taken as interchangeable and, therefore, as referring to the same.
Unless otherwise stated, The Frosted Spirit and/or its licensors own the intellectual property rights for all material on Frosted Spirit. All intellectual property rights are reserved. You may access this from Frosted Spirit for personal use, subject to restrictions set in these terms and conditions.
You must not:
Republish material from Frosted Spirit
Sell, rent, or sub-license material from Frosted Spirit
Reproduce, duplicate, or copy material from Frosted Spirit
Redistribute content from Frosted Spirit
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. The Frosted Spirit does not filter, edit, publish, or review Comments before their presence on the website. Comments do not reflect the views and opinions of The Frosted Spirit, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, The Frosted Spirit shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
The Frosted Spirit reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes a breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation, copyright, patent, or trademark of any third party;
The Comments do not contain defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant The Frosted Spirit a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce and edit any of your Comments in any forms, formats, or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups, which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
accounting, law, and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of The Frosted Spirit; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to The Frosted Spirit. Please include your name, your organization name, and contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of The Frosted Spirit's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter our website's visual presentation or appearance.
We shall not be held responsible for any content on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal or which infringes, otherwise violates, or advocates the infringement or other violation of any third-party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve of immediately removing all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find offensive links on our website, you can contact and inform us anytime. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website, information, and services are accessible, we will not be liable for any loss or damage.
Information we collect
The personal information you are asked to provide, and the reasons why you are asked to provide it, will be clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and for marketing and promotional purposes.
Send you emails
Find and prevent fraud.
Frosted Spirit follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The information aims to analyze trends, administer the site, track user's movement on the website, and gather demographic information.
Cookies and Web Beacons
Like any other website, Frosted Spirit uses 'cookies.' These cookies store information, including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors browser type and/or other information.
For more general information on cookies, please read https://www.cookieconsent.com/what-are-cookies/ "What Are Cookies" from Cookie Consent.
Advertising Partners Privacy Policies
Note that Frosted Spirit has no access to or control over these cookies used by third-party advertisers.
Third-Party Privacy Policies
You can choose to disable cookies through your browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
request that a business that collects a consumer's data disclose the categories and specific personal data that a business has collected about consumers.
Request that a business deletes any personal data about the consumer a business has collected.
Request that a business that sells a consumer's data not sell the consumer's data.
If you make a request, we have one month to respond. If you would like to exercise any of these rights, please get in touch with us.
GDPR Data Protection Rights
We want to ensure you are fully aware of your data protection rights. Every user is entitled to the following:
The right to access – You can request copies of your data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your data under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your data under certain conditions.
The right to object to processing – You have the right to object to our processing of your data under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond. If you would like to exercise any of these rights, please get in touch with us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Frosted Spirit does not knowingly collect any Personal Identifiable Information from children under 13. Suppose you think that your child provided this kind of information on our website. In that case, we strongly encourage you to contact us immediately, and we will try our best to promptly remove such information from our records.